BUY NOW! STARTING AT ONLY $299! Delving into the issues that you'll face in corporate, retail, and remote support environments, this unique book presents over 50 scenarios depicting typical workplace situations, possible responsesâand appropriate solutions to guide you. Asset ID 22828 Course Type Book Course Category - Pages 240 Author Name Steven Johnson ISBN Number 9780470126356 Copyright Date 2007 Published Date 01/07/2008 BACK