IT Skills     Operating Systems and Servers     Operating System and Server Fundamentals

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The CompTIA A+ 220-902 course measures the necessary competencies for an entry-level IT professional who has hands-on experience in the lab or the field. Successful candidates will have the skills required to install, configure, upgrade, and maintain PC workstations, the Windows OS and SOHO networks. The successful candidate will utilize troubleshooting techniques and tools to effectively and efficiently resolve PC, OS, and network connectivity issues and implement security practices. Ideally, the CompTIA A+ 220-902 candidate has already passed the CompTIA A+ 220-901 examination.

Prerequisites

There are no prerequisites for this course. However, a basic understanding of computer systems and network technologies is expected.

Certification

CompTIA A+

Exams

CompTIA A+ 220-902

Outline

CompTIA A+ 220-902

Understanding Windows

More Windows Options

Advanced Windows Configuration

Other Operating Systems

Computer Threats and Security

Troubleshooting

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Objectives

Perform common preventive maintenance procedures using Windows OS tools Install and configure Windows networking on a client/desktop Use Windows Control Panel utilities Use Microsoft operating system features and tools Apply Microsoft command line tools Install Windows PC operating systems Compare and contrast various features and requirements of Microsoft Operating Systems Explain the troubleshooting theory Compare and contrast various methods for securing mobile devices Deploy and enforce security best practices to secure a workstation Compare and contrast differences of basic Windows OS security settings Compare and contrast common prevention methods Identify common security threats and vulnerabilities Summarize methods and data related to mobile device synchronization Install and configure basic mobile device network connectivity and email Identify basic features of mobile operating systems Summarize the properties and purpose of services provided by networked hosts Identify basic cloud concepts Demonstrate proper communication techniques and professionalism Summarize the process of addressing prohibited content/activity, and explain privacy, licensing and policy concepts Apply controls Use appropriate safety procedures Troubleshoot common mobile OS and application security issues Troubleshoot common mobile OS and application issues Troubleshoot common PC security issues Troubleshoot PC operating system problems Secure SOHO wireless and wired networks Use data destruction and disposal methods Setup and use client-side virtualization Identify common features and functionality of the Mac OS and Linux operating systems