Newly Released Business Courses     Administrative Support Curriculum     Administrative Support: Secrets to Success

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Mastering administrator essentials requires working on your communication skills. Whether you're an office administrator, an office assistant, a personal assistant, or an administrative assistant, you'll need to navigate the world of office politics while trying to remain true to who you are. In this course, you'll explore best practices for making a good impression as an administrative professional. You'll learn about projecting a professional image by building credibility, communicating honestly, respecting others, and practicing positive office politics.

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Objectives

Projecting a Positive Professional Image recognize the actions you can take to demonstrate your credibility recognize the methods by which you can maintain your authenticity choose actions to counteract a negative work environment identify positive tactics that support and contribute to your boss's objectives match actions that demonstrate colloborating and respecting the chain of command to appropriate examples