5910 Breckenridge Pkwy Suite B, Tampa, FL. 33610
(800) 272-0707

SkillSoft Explore Course

Collections     Accelerator 2.0: Business Skills and Productivity     Personal Development Curriculum
To understand and appreciate diversity in the workplace, you must develop a deep understanding of yourself, as well as any unconscious bias you may have. Your ability to use a variety of strategies to effectively deal with diverse situations is very important. Equally important is the ability to share these effective strategies openly and leverage the diversity that exists within an inclusive organization.
In this course, you'll explore how to become aware of your attitudes toward diversity, understand the source of any cultural bias you may have, and increase your acceptance of diverse cultures, people, and ideas. You’ll also discover how to become an advocate for diversity and inclusion within the workplace.

Objectives

Diversity and You

  • recognize the actions you can take to become aware of your values and beliefs
  • recognize how to adjust your self-talk to manage your reactions in challenging situations involving diversity
  • recognize guidelines for embracing social and cultural diversity in the workplace
  • recognize how your actions can improve social and cultural diversity
  • sequence the steps in the process for implementing a flexible communication style
  • recognize methods to improve your active listening skills
  • recognize attributes of inclusive language
  • develop your own capabilities to embrace and leverage diversity in your workplace