5910 Breckenridge Pkwy Suite B, Tampa, FL. 33610
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SkillSoft Explore Course

IT Skills     Data and Databases     Data and Analytics at Work

Understanding analytics across a variety of functions enables you to be more creative and pragmatic in applying analytics in your own function and enterprise. In this course, you'll learn about the benefits of analytics, and effective applications of analytics and big data in marketing, sales, customer service, manufacturing and supply chain, and human resources functions. This course was developed with subject matter provided by the International Institute for Analytics. (www.iianalytics.com)



Objectives

Analytics by Function

  • discover the subject areas that will be covered in this course
  • recognize the value of applying analytics in common business functions
  • distinguish between the four spheres of marketing
  • recognize effective sales function analytics
  • identify effective applications of data analytics in customer service activities
  • identify effective applications of predictive and big data analytics in manufacturing and supply chain activities
  • identify effective applications of analytics in human resource functions
  • Knowledge Check: Using Analytics Across Business Functions