Certification     CompTIA     CompTIA Network+     N10-007 CompTIA Network+ 2017

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By using the appropriate troubleshooting tools, network problems can be identified and resolved quickly. In this course, you will learn how to quickly identify problems, establish a cause, test theories, determine a plan of action, and recognize potential effects of the treatment. Begin by finding out how to implement an appropriate solution or escalate it, if required. Next, verify that things work after the solution. This involves documenting findings, actions, and outcomes. Conclude by reviewing troubleshooting equipment and software tools, such as network testers, packet sniffers, WiFi analyzers, bandwidth speed testers, command line tools, and Linux commands.

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Objectives

Network Troubleshooting start the course identify a user's problem by following the network troubleshooting methodology establish a theory of probable cause by questioning the obvious and considering multiple approaches test a theory to determine the cause and next steps, and if escalation is required establish a plan of action to resolve problems and identify potential effects implement an appropriate solution or escalate if required verify full system functionality and implement preventative measures document findings, actions, and outcomes Practice: Performing Troubleshooting apply the network troubleshooting methodology to fix network issues Network Troubleshooting Tools use hardware tools to fix network hardware issues use a packet sniffer to intercept and log network traffic use a port scanner to identify which ports are open on a network use a WiFi analyzer to detect usage use a bandwidth speed tester use network troubleshooting command line tools use Linux command line tools Practice: Using Troubleshooting Tools use various network troubleshooting tools