5910 Breckenridge Pkwy Suite B, Tampa, FL. 33610
(800) 272-0707

SkillSoft Explore Course

Productivity & Collaboration Tools     Productivity Tools     Dynamics 365     Dynamics 365 for Sales (No Assessments)
Keep track of activities with Dynamics 365 Sales. In this course, see how to make phone log notes, and how to add documents and notes to a record. View and publish posts directly from a record, or via the What's New area. Send emails and links. Send bulk emails. Create email templates. Create a task. Schedule appointments and meetings. Track your calls, meetings, and tasks via the Activity Area. Use the calendar to set your daily agenda as well as schedule appointments and activities.

Objectives

Microsoft Dynamics 365: Keeping Track of Activities

  • Adding & tracking phone calls
  • Adding notes & documents
  • Using posts
  • Creating email templates
  • Emailing a contact
  • Sending bulk mailouts
  • Creating a task
  • Setting up an appointment
  • Creating & managing activities
  • Using the calendar