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SkillSoft Explore Course

Productivity & Collaboration Tools     Productivity Tools     Salesforce Lightning (No Assessments)

To get the most out of Salesforce, you must be able to work with leads, accounts, and opportunities. Explore these concepts, and discover how to create, edit, and manage them in Salesforce.



Objectives

Salesforce Lightning: Leads, Opportunities, & Accounts

  • create leads in Salesforce
  • manage your leads in Salesforce
  • edit a lead in Salesforce
  • convert a lead in Salesforce
  • consult your accounts in Salesforce
  • create new accounts in Salesforce
  • update an account in Salesforce
  • create opportunities in Salesforce
  • manage your opportunities in Salesforce
  • update an opportunity in Salesforce
  • transfer elements in Salesforce
  • manage your companies in Salesforce
  • attach documents in Salesforce
  • log calls in Salesforce