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SkillSoft Explore Course

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IT Professional Certifications     ITIL®     ITIL® Foundation for Service Management     ITIL® v4 Edition Foundation Syllabus exam

Explore the new aspects of version 4 of ITIL®, the modified future path to ITIL® Master, and characteristics of the ITIL® Foundation exam.

Asset ID it_acs04_01_enus
Course Type Video Course
Course Category ITIL®
Objectives

ITIL® 4 Foundation: Introduction

  • identify the subject areas covered in this course
  • define ITIL® and key changes to version 4
  • recognize the changes to the certification scheme
  • describe the distinctives of the ITIL® Foundation exam
  • define the main topics of the ITIL® 4 Foundations path
  • identify practical applications of ITIL® 4
  • describe the new ITIL® 4 path
  • Knowledge Check: Introducing ITIL® 4