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SkillSoft Explore Course

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IT Professional Certifications     ITIL®     ITIL® Foundation for Service Management     ITIL® v4 Edition Foundation Syllabus exam

Explore the definition, inputs, outcome, and components of the ITIL® 4 Service Value System.

Asset ID it_acs04_04_enus
Course Type Video Course
Course Category ITIL®
Objectives

ITIL® 4 Foundation: The Service Value System

  • identify the subject areas covered in this course
  • describe the service value system (SVS)
  • recognize the inputs of the service value system (SVS)
  • recognize the outcome of the service value system (SVS)
  • define the components of the service value system (SVS)
  • recognize the challenge of silos
  • describe the service value system
  • Knowledge Check: Identifying Aspects of the Service Value System