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Certification Microsoft Microsoft 365 Certified: Teams Administrator Associate MS-700: Managing Microsoft Teams

Microsoft Teams offers several analytics and reporting features that help gain insight into how users are using Teams to collaborate and improve productivity. Optimize user experience by reviewing analytic data and learn how users are communicating, and which devices are being used to connect to Teams. In this course, you'll explore how to view and interpret Microsoft Teams and Microsoft 365 usage reports. You'll then discover how to optimize and analyze call quality using Call analytics and the Call Quality Dashboard. Lastly, you'll discover how to use Power BI to identify call quality issues. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.

Asset ID	it_clmstaa_07_enus
Course Type	Video Course
Course Category	Microsoft

Objectives
MS-700 - Managing Microsoft Teams: Monitoring & Analyzing Service Usage discover the key concepts covered in this course view and interpret usage reports in the Microsoft Teams admin center view and interpret user activity reports in Microsoft Teams admin center view and interpret app usage reports in Microsoft Teams admin center view and interpret device usage reports in Microsoft Teams admin center view and interpret PSTN Blocked Users Reports including blocked users, minute pools, and usage reports view and interpret Microsoft Teams live event usage reports provide an overview of Microsoft 365 usage reports demonstrate how to navigate and utilize Microsoft 365 usage reports demonstrate how to customize Microsoft 365 usage reports describe how to monitor and improve call quality for Teams recognize how to set up call analytics for Teams provide an overview of the Call Quality Dashboard (CQD) provide an overview of Call Quality Dashboard (CQD) data and reporting features demonstrate how to setup the Call Quality Dashboard (CQD) and how to assign admin roles for access to CQD recognize how to use Call Quality Dashboard (CQD) to manage call and meeting quality in Teams recognize how to use Power BI to analyze CQD data in Teams install Power BI Connector to use CQD query templates view Microsoft Teams utilization in Power BI using CQD data summarize the key concepts covered in this course

Objectives

MS-700 - Managing Microsoft Teams: Monitoring & Analyzing Service Usage

discover the key concepts covered in this course
view and interpret usage reports in the Microsoft Teams admin center
view and interpret user activity reports in Microsoft Teams admin center
view and interpret app usage reports in Microsoft Teams admin center
view and interpret device usage reports in Microsoft Teams admin center
view and interpret PSTN Blocked Users Reports including blocked users, minute pools, and usage reports
view and interpret Microsoft Teams live event usage reports
provide an overview of Microsoft 365 usage reports
demonstrate how to navigate and utilize Microsoft 365 usage reports
demonstrate how to customize Microsoft 365 usage reports
describe how to monitor and improve call quality for Teams
recognize how to set up call analytics for Teams
provide an overview of the Call Quality Dashboard (CQD)
provide an overview of Call Quality Dashboard (CQD) data and reporting features
demonstrate how to setup the Call Quality Dashboard (CQD) and how to assign admin roles for access to CQD
recognize how to use Call Quality Dashboard (CQD) to manage call and meeting quality in Teams
recognize how to use Power BI to analyze CQD data in Teams
install Power BI Connector to use CQD query templates
view Microsoft Teams utilization in Power BI using CQD data
summarize the key concepts covered in this course