IT Professional Certifications     Microsoft     Microsoft 365 Certified: Teams Administrator Associate     MS-700: Managing Microsoft Teams

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Phone systems in Teams allow organizations to replace outdated existing phone system equipment, while enabling a move to a more integrated and scalable solution all from within Teams. In this course, you'll explore the basics of phone systems and learn how to set up phone features such as voicemail, call queues, and caller ID. You'll discover how to use policies to then manage call park, calling, and caller ID. Finally, you'll learn how to create and configure auto attendants and manage resource accounts. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.

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Objectives

MS-700 - Managing Microsoft Teams: Managing Phone Systems discover the key concepts covered in this course provide an overview of phone systems in Microsoft Teams set up a phone system in Microsoft Teams provide an overview of acquiring and assigning product licenses for a voice solution in Microsoft teams configure voicemail settings in Microsoft Teams differentiate between outbound and inbound caller ID settings in a caller ID policy provide an overview of caller ID settings for a user create, edit, and assign caller ID policies in Microsoft Teams manage resource accounts in Microsoft Teams create and configure a call queue as well as call agents, call routing, call overflow, call timeout, and caller ID for outbound calls set up an auto attendant in Teams, as well as call flow and dial scope set up a holiday in Teams using the Microsoft Teams admin center provide an overview of voice recognition features create a dial plan in Microsoft Teams create, edit, and assign Call Park policies in Microsoft Teams configure group calling pickup create, edit, and assign Calling Policies in Microsoft Teams configure call delegates in Microsoft Teams provide an overview of dial pad configurations in Microsoft Teams summarize the key concepts covered in this course