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SkillSoft Explore Course

IT Skills     Cloud Computing and Virtualization     Microsoft     MS-700: Managing Microsoft Teams
Phone numbers allow users to initiate and receive phone call communication from within Teams. In this course, you'll learn how to order phone numbers and manage service numbers for users within an organization. You'll learn how to create, edit, and assign phone numbers for users, and work with emergency addresses and calling features within Teams. Lastly, you'll explore how to recommend a Public Switched Telephone Network connectivity solution based on organizational requirements and how to configure and manage Direct Routing. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.

Objectives

MS-700 - Managing Microsoft Teams: Managing Phone Numbers

  • discover the key concepts covered in this course
  • get new phone numbers for users
  • differentiate between user numbers and service numbers
  • add, change, and remove an emergency location using the Microsoft Teams admin center
  • assign, change, and remove phone numbers
  • provide an overview of port orders
  • describe how to port phone numbers in Teams
  • request new service numbers using the Microsoft Teams admin center
  • provide an overview of emergency calling, geo codes, and emergency address validation
  • describe how to plan and configure dynamic emergency calling
  • create, edit, and assign emergency calling policies
  • provide an overview of phone systems using Public Switched Telephone Network (PSTN) carriers with Direct Routing
  • plan for Public Switched Telephone Network direct routing implementations
  • provide an overview of configuring Direct Routing
  • provide an overview of Public Switched Telephone Network Calling Plans
  • provide an overview of hybrid environments with PSTN connectivity
  • recognize how to monitor and troubleshoot Direct Routing using the Health Dashboard
  • provide an overview of dial plans in Teams
  • summarize the key concepts covered in this course