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SkillSoft Explore Course

Certification     Microsoft     Microsoft 365 Certified Fundamentals     MS-900: Microsoft 365 Certified Fundamentals

In this 11-video course, learners preparing for the Microsoft 365 Fundamentals (MS-900) exam can explore such topics as how to determine a cost-benefit analysis (CBA) when considering a migration to Microsoft 365. You will learn how to use the Microsoft ROI (return on investment) calculator; about assessing on-premises versus cloud solutions; and details on support options and service level agreements (SLAs). Next, learn to use the service health feature in the Microsoft 365 portal, with three categories for information provided: an overview of all subscription services called All services; and two sections for filtering out actionable and informational items—an incidents section for services flagged as actionable items, and the advisories section for informational items. In a concluding exercise, learners are asked to describe Microsoft 365 purchasing considerations; to explain three basic steps of performing a CBA; to list two types of expenditures when considering on-premises or the cloud; to explain support options available to Microsoft 365 subscribers and three categories of service health, plus practical reasons to move to the cloud.



Objectives

MS-900 - Microsoft 365 Fundamentals: Microsoft 365 Purchasing & Support

  • identify the subject areas covered in this course
  • specify the purpose and steps of cost-benefit analysis and its appropriate uses and limitations
  • use the Microsoft ROI Calculator to price a Microsoft 365 implementation
  • assess an on-premise versus cloud solution when considering a migration to Microsoft 365
  • describe Microsoft's Partner Center features and how to sign up
  • specify support options available to Office 365 subscribers
  • describe how to access your Microsoft 365 Service Level Agreement
  • describe how Office 365's Service Health feature can be used to determine the health of your Office 365 subscription
  • access Microsoft 365's Service Health feature
  • specify characteristics of the Microsoft Lifecycle Policy, including mainstream and extended support
  • describe Microsoft 365 purchasing considerations, including how to perform a CBA, on-premise and cloud comparisons, support options, service health categories, and reasons to move to the cloud