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SkillSoft Explore Course

Certification     Microsoft     Microsoft 365 Certified: Enterprise Administrator Expert     MS-100: Microsoft 365 Identity and Services

In this course, learners discover how administrators can ensure subscription and tenant health for a Microsoft 365 implementation. Explore service health, response plans, and reporting, in preparation for the MS-100 Microsoft 365 Identity and Services certification exam. This 13-video course begins with an overview of admin center's service health section and how to manage service health alerts using admin center. Examine incidents and advisories as well as status definitions. Next, take a look at what should be included in a health response plan and how to use the portal to request support for business products. Learn how to enable usage analytics for an overview of the usage section of the admin center reports and to use Power BI (business intelligence) to connect to and analyze usage analytics data. Learn how to perform basic edits and customization of reports, and review and schedule some of the security and compliance reports available in Microsoft 365 admin center. Finally, discover how to review usage data for a specific user or object. The exercise involves monitoring subscription health.



Objectives

MS-100 - Microsoft 365 Identity and Services: Subscription & Tenant Health

  • identify the subject areas covered in this course
  • provide an overview of the Service Health section of admin center
  • demonstrate how to manage service health alerts using admin center
  • provide an overview of incidents and advisories as well as status definitions
  • describe what should be included in a service health response plan
  • demonstrate how to use the portal to request support for business products
  • enable usage analytics
  • provide an overview of the Usage section of the admin center reports
  • use Power BI to connect to and analyze usage analytics data
  • customize reports using Power BI
  • review and schedule security and compliance reports
  • review usage data for a specific user or object
  • use the admin center to review service health, enable usage analytics, connect to usage analytics data using Power BI, access activity reports, and schedule a report delivery