SkillSoft Explore Course – Lambers, Inc.

IT Professional Curricula Tech & Dev Essentials CompTIA CompTIA Network+ N10-008

The goal of network operations is typically to monitor, manage, and respond to network-related incidents to ensure a network's overall availability and performance is not compromised.
In this course, youâll learn about statistics and sensors available to ensure network availability. You'll explore the Simple Network Management Protocol and how it works, and examine using network device logs. Youâll also learn about interface statistics, errors, and alerts, as well as environmental factors and sensors that relate to temperature, humidity, electrical, and flooding.
You'll then learn about organizational documents and policies, and learn how to plan for incident response, disaster recovery, and business continuity. Lastly, youâll explore hardening and security policy planning strategies, and common documentation every organization should maintain. This course is one of a collection of courses that prepares learners for the N10-008: CompTIA Network+ certification exam.

Asset ID	it_csnetp2020_11_enus
Course Type	Video Course
Course Category	Tech & Dev Essentials

Objectives
CompTIA Network+ N10-008: Network Operations discover the key concepts covered in this course recognize different device and network metrics, including central processing unit (CPU) usage, memory, network metrics, bandwidth, latency, and jitter describe the Simple Network Management Protocol (SNMP) and how it works outline the purpose of network logging features including traffic and audit logs, syslog, and logging severity levels recognize key network interface statistics such as link state, speed/duplex, send/receive traffic, cyclic redundancy checks (CRCs), protocol packet and byte counts outline the most common interface errors and alerts including CRC errors, giants, runts, and encapsulation errors outline key environmental factors and sensors such as temperature, humidity, electrical, and flooding recognize how to determine network performance and availability baselines describe NetFlow data and how to analyze it recognize how to determine uptime percentages and types of downtime describe how to create organizational plans and procedures for network operations including change management, incident response, disaster recovery, standard operating procedures, business continuity, and system life cycle outline the purpose and features of policies used to ensure network hardening and security including policies for passwords, acceptable use, bring your own device (BYOD), remote access, onboarding and offboarding, security, and data loss prevention outline the purpose and features of common documentation for network operations including physical network diagrams, logical network diagrams, wiring diagrams, site surveys, audit and assessment reports, and baseline configurations outline the purpose and characteristics of common network operations agreements, including the non-disclosure agreement (NDA), service-level agreement (SLA), and memorandum of understanding (MOU) summarize the key concepts covered in this course

Objectives

CompTIA Network+ N10-008: Network Operations

discover the key concepts covered in this course
recognize different device and network metrics, including central processing unit (CPU) usage, memory, network metrics, bandwidth, latency, and jitter
describe the Simple Network Management Protocol (SNMP) and how it works
outline the purpose of network logging features including traffic and audit logs, syslog, and logging severity levels
recognize key network interface statistics such as link state, speed/duplex, send/receive traffic, cyclic redundancy checks (CRCs), protocol packet and byte counts
outline the most common interface errors and alerts including CRC errors, giants, runts, and encapsulation errors
outline key environmental factors and sensors such as temperature, humidity, electrical, and flooding
recognize how to determine network performance and availability baselines
describe NetFlow data and how to analyze it
recognize how to determine uptime percentages and types of downtime
describe how to create organizational plans and procedures for network operations including change management, incident response, disaster recovery, standard operating procedures, business continuity, and system life cycle
outline the purpose and features of policies used to ensure network hardening and security including policies for passwords, acceptable use, bring your own device (BYOD), remote access, onboarding and offboarding, security, and data loss prevention
outline the purpose and features of common documentation for network operations including physical network diagrams, logical network diagrams, wiring diagrams, site surveys, audit and assessment reports, and baseline configurations
outline the purpose and characteristics of common network operations agreements, including the non-disclosure agreement (NDA), service-level agreement (SLA), and memorandum of understanding (MOU)
summarize the key concepts covered in this course