Managing Project Work and Knowledge - recognize Direct and Manage Project Work process activities
- identify the inputs to the Direct and Manage Project Work process
- identify the tools and techniques used in the Direct and Manage Project Work process
- recognize examples of outputs of the Direct and Manage Project Work process
- recognize the purpose of the Manage Project Knowledge process
Collecting and Utilizing Lessons Learned - identify characteristics of lessons learned
- distinguish between different types of knowledge
- sequence the steps for conducting lessons learned
- identify sources of lessons learned
- recognize best practices for conducting a lessons learned meeting
- select tools and methods for analyzing lessons learned information
- recognize effective lessons learned implementation activities
- recognize elements that should be included in a lessons learned register
- recognize how best practices and benchmarking support continuous improvement
Tools for Quality Improvement - recognize activities that are part of the Lean methodology
- match Lean principles to their descriptions
- recognize key characteristics of the Six Sigma methodology
- recognize quality management practices that result in continuous improvement
- recognize characteristics of a kanban-pull system
- identify the types of information revealed by a value stream map
- identify key principles of the ISO 9000 quality standard
- recognize characteristics of CMMI®
- identify examples of BSI standards
- recognize the purpose of the IEEE quality standards
Planning and Acquiring Project Resources - recognize the inputs to the Acquire Resources process
- identify the tools and techniques you use to acquire resources for a project
- sequence the steps for using negotiation to acquire project resources
- identify the outputs of the Acquire Resources process
Develop, Manage, and Control Resources - identify the inputs to the Develop Team process
- recognize the tools and techniques you can use to develop teams
- recognize the relationship between the use of team-building exercises and the normal development of a team
- recognize examples of effective rewards and recognition
- identify the outputs of the Develop Team process
- recognize the inputs to the Manage Team process
- identify the tools and techniques you can use to manage the team
- distinguish between examples of interpersonal skills
- distinguish between useful motivation theories for managing a team
- distinguish between effective motivation theories for managing a team
- identify the outputs of the Manage Team process
- identify the inputs to the Control Resources process
- recognize effective techniques of the Control Resources process
- recognize the outputs of the Control Resources process
Plan and Manage Project Communications - identify the inputs to the Manage Communications process
- identify the tools and techniques of the Manage Communications process
- recognize examples of outputs of the Manage Communications process
Planning and Responding to Risks - identify the inputs to the Plan Risk Responses process
- identify strategies for responding to negative risks
- identify strategies for responding to positive risks
- recognize examples of using contingent response strategy
- recognize the outputs of the Plan Risk Responses process
- recognize the purpose of the Implement Risk Responses process
Plan Procurement Management - label individuals in a scenario as either buyer or sellers
- determine whether a given contract term will reduce the risk for the buyer or for the seller
- recognize the inputs to the Plan Procurement Management process
- identify types of fixed-price contracts
- classify agreements as either cost-reimbursable or time-and-materials contracts
- identify the tools and techniques used to plan procurement management
- recognize activities in a make-or-buy analysis
- perform a make-or-buy analysis and determine the breakeven point
- identify outputs of the Plan Procurement Management process
- recognize examples of documents used in solicitation and procurement activities with prospective vendors
Managing Procurements - recognize the inputs to the Conduct Procurements process
- match Conduct Procurement tools and techniques with the most appropriate activities
- recognize outputs of the Conduct Procurements process
Planning Stakeholder Engagement - identify the inputs to the Plan Stakeholder Engagement process
- determine appropriate strategies for engaging stakeholders
- identify common components of a stakeholder engagement plan
Manage and Monitor Stakeholder Engagement - recognize the inputs to the Manage Stakeholder Engagement process
- distinguish between the tools and techniques you can use to manage stakeholder engagement
- identify methods to collect feedback you can use for managing stakeholder engagement
- recognize the interpersonal and team skills you can use for managing stakeholder engagement
- identify the outputs of the Manage Stakeholder Engagement process
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