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SkillSoft Explore Course

Desktop Certifications     Microsoft     Microsoft Office Specialist (MOS) on Microsoft Office 2016     77-731: Outlook 2016 Core Communication, Collaboration and Email Skills
Microsoft Outlook 2016 allows you to work with contacts in a variety of different ways. In this course, you will learn that creating contacts and contact groups allows you to save time by eliminating the need to type out an entire e-mail address each time you create a new message, assign new tasks, or create meeting requests. This course covers the variety of ways you can create contacts and contract groups, access and view contacts, and manage and print contacts.

Objectives

Accessing Contacts Using the People View

  • start the course
  • access and use the address book in Outlook 2016
  • modify the people view using available views in Outlook 2016

Configuring Contacts

  • add new contacts in Outlook 2016
  • create a new contact group in Outlook 2016
  • edit contacts in Outlook 2016

Managing Contacts

  • organize contacts using folders in Outlook 2016
  • apply tags to contacts in Outlook 2016
  • export Outlook contacts to a CSV file in Outlook 2016
  • import Outlook contacts from a CSV file in Outlook 2016

Printing and Mail Merging Contacts

  • print an address book in Outlook 2016
  • create a mail merge to create a form letter and send to multiple contacts in Outlook 2016

Practice: Managing Contacts

  • access the address book and create and edit contacts and contact groups in Outlook 2016