Business Skills Communications Skills Negotiation
Negotiation is a complex activity that occurs in most every domain â business, politics, sales, law, commerce, and labor. It takes place in any human interaction that involves getting what you want. That may sound simplistic or self-centered, but in fact that's exactly what drives every negotiation. Whether you're funding a project, forming a team, obtaining resources, or reaching an agreement, you may find yourself negotiating. Negotiation is not an event. It's a process that requires specific behaviors to achieve mutually acceptable results for the parties involved. Preparation is the most essential part of the process, and the ability to clearly communicate and reach agreement requires the use of listening, discussing, and bargaining behaviors. Skillful negotiators are those who understand the process, learn and practice the behaviors, and achieve "win-win" results. This program is designed to help you recognize the benefits and challenges of negotiating; follow a process for negotiating that includes preparation, bargaining, and agreement; and use negotiation styles and skills to meet opportunities, face challenges, and avoid traps.
