Certification     American Society for Quality (ASQ)     Six Sigma Green Belt Certification (SSGB)     Six Sigma Green Belt certification examination

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This course covers Six Sigma team roles and responsibilities, tools for effective team management, and strategies for overcoming challenges. This course is aligned with ASQ's 2015 Six Sigma Green Belt Body of Knowledge.

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Objectives

Project Teams for Six Sigma identify the types of teams typically used on Six Sigma projects recognize the stages of team evolution Team Roles and Responsibilities identify Six Sigma organizational roles distinguish between other Six Sigma roles and responsibilities Common Team Challenges recognize how to solve interpersonal issues on a team, given a scenario recognize the effects of excessive cohesion on a team and ways to overcome the issues recognize strategies for avoiding common problems during team meetings Six Sigma Team Tools recognize activities that take place during a brainstorming session recognize principles of the nominal group technique Six Sigma Communication identify situations best suited to different communication tools recognize examples of organizational communication techniques demonstrate your understanding of effective techniques for managing Six Sigma team dynamics and communication needs